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Leaving or editing a review

Leave a review

Quick answer

The best way to get help with an order is to contact the seller:

Contact seller

If you and the seller don’t come to a resolution after 48 hours, you can open a case for Hayani Designs to review. Before you can open a case, you must contact the seller from your order. 

You can leave a review for an item after the date your order should arrive. This date is listed on your Purchases page:

Leave a review or report an issue on the date your order should arrive

After this date, you’ll have 100 days to leave a review. If you don’t see the option to edit your review or leave one, it may be too late.

You can edit your review any number of times during the 100 day review period. 

If a seller responds to your review, you can’t edit your review. Choose I still need help if you’d like us to remove your original review.

You can leave a review after the day your order should arrive, and you have 100 days after that date to leave or edit a review.

Reviews can’t be left or edited while a case is open, but the 100 day period continues while a case is open. 

If you still have the option to leave a review when the case is closed, feel free to leave or edit a review about the product and/or service you received.

Reviews also can’t be edited or left on cancelled transactions.

If you’re having technical issues leaving a review, and you’re within the review window, try updating your browser, or using a different web browser.

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