Shopping and checking out

Enter descriptive terms in the search bar on the top of hayanidesigns.com to start your search. For example: “rustic blue coffee mug”, or “custom charm necklace”.

You can change the order of your search results with the Sort by option above the search results.

On the left side of every search results page, you’ll see a list of filters to narrow down your results by.

1. Find the items from the shop you have a promo code for. If you’re buying items from more than you shop, your basket will be divided up by shop.
2. Select Apply shop coupon codes.
3. Type or paste the code into the box.
4. Select Apply.

Your coupon code applies only to the shop that offers that coupon. Shops are run by individual sellers, who manage their own promotions. Coupon codes are available at the seller’s discretion and can expire at any time.

If your credit card was declined, check each of these issues:

• Update the payment information for your order: Make sure that your billing address and expiration date are up-to-date.
• Authorise the transaction with your bank: Your bank may flag any unexpected activity on your account. Check with your bank to see if they flagged the transaction.
• Check that you’re within your daily withdrawal limit: Most banks have limits on how much money can be charged or accessed in a single day. Your bank may require you to request a higher purchase limit to complete the transaction.
• Register your prepaid credit card: If you’re using a prepaid credit card or gift card, register your personal information with the card issuer before checking out.
• If you’re in the EEA: Check your security authentication answer. To authenticate a payment, you may need to respond to a prompt from your card issuer and provide additional information. 

If none of these solutions worked, you may need to use a different payment method.